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FAQ

Do you have free shipping?

YES! As we’ve said, we have some promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.

 

Where do you ship?

Currently, we only cater to shipping within the US. We will keep you posted once we expand to shipping internationally.

 

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. It will depend on the size of the product. Please allow around 15-20 days for the product to arrive to you. For US shipping it will arrive in 10-15 business days.

 

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.

 

Do you have a return policy?

Please refer to the Terms & Condition page for our return policy and for other concerns.

 

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media pages.

 

What happens if my order is damaged?

If your order is damaged, you can reach us at info@drippeal.com and we will take of everything!

If you have more questions that are not in this FAQ, feel free to send us an e-mail Contact Page.

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